Effective Date: 21st May, 2023

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These Terms of Service ("Terms") govern your use of pinakajewellery.com ("Website") provided by Aaditya Enterprises ("Company"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use the Website.

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1. Acceptance of Terms: By accessing or using the Website, you represent and warrant that you are at least 18 years old and have the legal authority to enter into these Terms. If you are accessing or using the Website on behalf of a company or other entity, you represent and warrant that you have the authority to bind such entity to these Terms.                                

2. Description of Services: The Website provides an online platform for the sale and purchase of products and services. The Company may add, modify, or remove features and functionality of the Website at its discretion without prior notice.

3. User Accounts: To use certain features of the Website, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information during the registration process. You must notify the Company immediately of any unauthorized use of your account or any other breach of security.

4. Products and Orders:                                                                                                                                             a. Product Listings: The Company strives to provide accurate and up-to-date information about the products listed on the Website. However, the Company does not guarantee the accuracy, completeness, or reliability of any product information, including but not limited to prices, descriptions, images, and availability.                                                                                                                                      b. Orders: By placing an order through the Website, you make an offer to purchase the selected products or services. The Company reserves the right to accept or reject any order in its sole discretion. In the event that the Company cancels or rejects an order, it will notify you and provide a refund, if applicable.

5. Payments:                                                                                                                                                                    a. Payment Methods: The Website accepts various payment methods, including credit cards, debit cards, and electronic payment systems and Cash on Delivery. By providing payment information, you represent and warrant that you are authorized to use the selected payment method.                                      b. Pricing and Taxes: All prices displayed on the Website are in the currency specified and are exclusive of applicable taxes, unless otherwise stated. You are responsible for paying any applicable taxes associated with your purchases.

6. Shipping and Returns:                                                                                                                                                a. Shipping: The Company will make reasonable efforts to deliver products within the estimated timeframe provided. However, shipping delays may occur due to factors beyond the Company's control. The risk of loss and title for products pass to you upon delivery.                                                            b. Returns: The Company's return policy is outlined separately and is incorporated by reference into these Terms. Please refer to the return policy for details regarding product returns and exchanges.

7. Intellectual Property: The Website and its content, including but not limited to text, graphics, logos, images, software, and trademarks, are the property of the Company or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, or otherwise use any content from the Website without the prior written consent of the Company.

8. Limitation of Liability: To the maximum extent permitted by applicable law, the Company and its officers, directors, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of the Website or the products purchased through the Website.

9. Indemnification: You agree to indemnify and hold the Company and its officers, directors, employees, agents, and affiliates harmless from any claims, losses, liabilities, damages, costs, or expenses, including reasonable attorneys' fees, arising out of or in connection with your use of the Website or any violation of these Terms.

10. Governing Law and Dispute Resolution: These Terms shall be governed by and construed in accordance with the substantive laws of India. Any dispute arising in respect hereto shall be subject to the exclusive jurisdiction of the relevant courts of Guwahati. The language of the arbitration shall be English.

11. Amendments: The Company reserves the right to modify or revise these Terms at any time by providing notice through the Website or by other means. Your continued use of the Website after any such changes constitutes your acceptance of the revised Terms.

12. Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

13. Entire Agreement: These Terms constitute the entire agreement between you and the Company regarding your use of the Website and supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and the Company.   

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If you have any questions about these Terms, please contact us at info@pinakajewellery.com

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By using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms.